[ what I do ]Facilitation, Coaching, Consulting
Facilitation
What do you want to change?
A good facilitator doesn't have the answers. They help a group discover them together.
When I design a retreat or facilitate a meeting, I'm paying attention to more than the agenda. I'm listening for what's being said, what's being avoided, and where people are talking past one another. Often the most important work isn't generating new ideas—it's creating the conditions for people to hear one another differently.
I ask questions, introduce simple frameworks when they're helpful, and create enough structure for honest conversations without controlling where they lead. My goal isn't to manufacture consensus. It's to help groups think more clearly together so they can make decisions they trust long after the meeting ends.
The quality of a decision often depends on the quality of the conversation that came before it.
“Rich is a skilled facilitator and not afraid of addressing deep issues with compassion and courage.”
Coaching
Where are you stuck?
Most leaders spend their days responding to other people's priorities. Coaching creates space to pay attention to your own.
My role isn't to tell you what to do. It's to help you notice the assumptions you're making, understand the patterns you keep returning to, and explore new ways of responding when the familiar approach isn't working anymore.
My background in leadership development, organizational consulting, and working in complex environments has taught me that insight and action belong together. Reflection without action doesn't lead very far. But action without reflection often keeps us stuck.
I don't think coaching is about becoming someone new. It's about seeing yourself clearly enough to choose your next step.
“But honestly, my highlight? Your coaching lesson. I’m calling it right now: it was officially the best I have ever seen. The way you break down leadership and psychological safety into actionable, real-world moments is pure magic.”
Organizational Development Consulting
How is the system impacting you?
Organizations are full of smart people. When they're stuck, it's rarely because no one knows what to do.
More often, people are working from different assumptions, incentives, or understandings of the problem. Before recommending solutions, I spend time helping leaders make sense of the system they're operating within. What conversations keep repeating? What patterns have become invisible? Where is trust growing, and where is it breaking down?
I bring together experience in organizational development, facilitation, and leadership coaching to help organizations navigate change in ways that fit their culture rather than someone else's model. The goal isn't to leave behind a binder full of recommendations. It's to help people develop new ways of working together that continue after I've left.
Organizations change when the people inside them begin seeing one another—and the work—a little differently.
“Richard is one of the best facilitators that I have ever worked with. He has an excellent talent to boil the most complex topics down into easy-to-understand concepts.”